ledcentre.uk.com is part of the Atimpex Ltd.
Address:
Atimpex Ltd.
72 Great Suffolk Street
London, SE1 0BL
Business Hours:
Our web shop is open 24 hours a day, 7 days a week, everyday of the year.
Office hours:
Monday-Friday, 9AM-5PM
Ordering Methods:
Web shop: order the products you would like to purchase by using our secure 128 bit Encrypted Shopping Cart.
Descriptions, Illustrations and Dimensions:
All the illustrations and information concerning dimensions, colour, finish, etc. are subject to variation due to enhancement changes in the production processes and are not binding on LEDcentre’s Terms and Conditions of Sale. While the LEDcentre makes every effort to ensure the accuracy of the information contained on its website, it will not be held liable for any such variation described herein. However as our policy is one of continual improvement we reserve the right to alter product specifications without notice. All descriptions, illustrations, etc. on its website shall not form part of any contract of Purchase and Sale with the LEDcentre.
Price:
LEDcentre reserves the right to vary without notice any price listed. Displayed prices inclusive VAT
UK Orders:
Payments can be made by all major credit/debit cards or by PayPal.
Credit Card Security:
Our shopping cart uses the most advanced PayPal cutting-edge 128 bit encryption, fraud detection tools and all kind of other advanced techniques available to ensure that none of your details are obtained by anyone else. We never pass on customer details to anyone in accordance with the Data Protection Act 1998.
Credit Card Fraud:
We are here to offer a service to our genuine customers not to fraudsters. Orders are manually checked before being processed. It is our aim to protect customers and all card holders from thieves. All fraudulent orders are reported to the Police and the card holder. We fully cooperate with authorities to prosecute and convict internet thieves.
Warranty:
Please remember that where quoted, life ratings are indicative-They are not a guarantee. In the event of any problems our liability will be restricted to the purchase price paid for goods. We accept no liability for consequential damage howsoever caused. All LED Lightings are guaranteed for 24 months. (The original receipt is needed.) This guarantee will be null and void if there is evidence of incorrect use or installation. Correct installation instructions can be downloaded from our website.
Delivery:
We will normally despatch your order within one working day of receipt. All goods are sent by Royal Mail, so you should allow a few days for the goods to reach you. If your item is not in stock, we will backorder it for you. You will always have the option to cancel the order if you would rather not wait. Your contract with us is for us to despatch items – it is your responsibility to provide a correct and accurate delivery address. We cannot be held liable for non delivery when details are not correct or goods cannot be accepted.
Delivery Schedule:
If goods cannot be dispatched within a reasonable time we will email you to advise you of this and, if there is to be a delay, ask if you wish to continue with the transaction and offering you the opportunity to cancel. If you do not receive your goods within ten working days you should contact us. Over 40 % of lost or missing parcels are often just waiting to be collected from a neighbour or a local Royal Mail sorting office, so please check first. In the event of any problems with any item purchased from us, please get in touch quoting your order number.
Privacy Policy:
LEDcentre do not disclose buyers’ information to third parties.
Returns Policy:
In case any goods supplied are faulty or become faulty within 14 days they will be replaced free of charge or your money will be fully refunded (at your discretion). Items should not have been tampered with, used in ways and purposes for which they were not intended, or used in combination with other products that have not been purchased directly from us. Failure to comply with any of these conditions will invalidate the warranty and release us from any liability for the replacement of your product or the return of your money. Notify us by phone or e-mail at support@ledcentre.uk.com, and we will refund for unwanted goods (excluding shipping fees) within 14 days of you receiving of the item. Returns have to be posted within 5 days following the notification. Returning the goods safely is your responsibility and is at your cost.
We comply with the requirements of Distance Selling Regulations 2000. If you wish to return unwanted goods for refund or exchange, they must be returned in good condition in the original packaging,unmarked and undamaged with the invoice attached. It is your responsibility to pack the goods securely and you must pay for the return costs. If you wish to return faulty goods under the warranty policy, items will be replaced or refunded once we receive and check the validity of warranty.
The goods remain your responsibility until we receive them, we suggest you should always use a recorded delivery.Delivery does not include unpacking, positioning, erecting or start-up of the goods. Estimated delivery times cannot be guaranteed. Please check the goods for damage and sign the delivery accordingly, once goods have been moved from the delivery address damage claims cannot be considered. Damage cannot be claimed for goods damaged on delivery where the delivery note does not indicate”damaged”. “Not checked” or “Unopened” signatures are not acceptable. In case you receive a damaged item you can claim for refund within five days by e-mail support@ledcentre.uk.com or phone on 0207 450 5292 with a copy of the signed delivery note indicating the damage.
In case ther eceived products are not the ordered ones, we cover the cost of return via Royal Mail, Second Class/Recorded. Other forms of delivering the returns are not accepted.
The returns address is:
ATIMPEX LTD
72 Great Suffolk Street
London, SE1 0BL
Suspension:
Should LEDcentre be delayed in or unable to make delivery owing to any cause whatsoever beyond its control, LEDcentre shall be free at its entire discretion either to suspend or terminate the contract without incurring any liability to the Customer for any loss or consequential damage arising therefrom.
All contracts between LEDcentre and the Customer and the above conditions shall be interpreted according to and governed by English Law and the parties submit to the jurisdiction of the High Court of Justice for the resolution of all disputes arising therefrom.
